At Neuropsychological Assessment Clinic we are striving to provide timely and affordable care to all of our patients.

Our administrative staff and clinicians are doing their best to assist patients in a friendly and respectful manner. Both our patients and our staff should expect a safe, caring, and inclusive environment in the clinic. Patient Code of Conduct helps us to achieve this goal. Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing are not welcome.

Examples of these include:

• Offensive comments about others’ race, accent, religion, gender, sexual orientation, or other personal traits

• Refusal to see a clinician or other staff member based on these personal traits

• Physical or verbal threats and assaults

• Sexual or vulgar words or actions

• Disrupting another patient’s care or experience

If we believe you have violated the Code with unwelcome words or actions, you will be given the chance to explain your point of view. We will always carefully consider your response before we make any decisions about future care at the clinic. Some violations of this Code may lead us to ask patients to seek services from other facilities and providers.